Cancellation and Refund Policy
How to Cancel a Registration
Open your confirmation email, and click CANCEL APPOINTMENT.
If you do not have your confirmation email, call our Patron Services Specialist at 479-474-7767 to cancel a registration for you.
Upon receipt of your cancellation, you will automatically be refunded 75% of the registration fee. We retain 25% to cover expenses related to your registration including class supplies and preparation and instructor fees. Please allow 7-10 days for the refund to show up on your billing statement.
How to Reschedule a Class Date
Some programs are offered only once. In such instances, you will need to cancel your registration in order to receive a refund.
Open your confirmation email and click CHANGE/CANCEL APPOINTMENT to open a dialog box then click RESCHEDULE and click on your preferred date/time spot that is available.
If you do not have your confirmation email, call our Patron Services Specialist
at 479-474-7767 to reschedule for you.