Refund Policy

We understand that you may find the need to cancel a registration. Here’s how:

  • Open your confirmation email, and click the “cancel appointment” button. If you do not have your confirmation email,
    call our Patron Services Specialist at 479-474-7767 to cancel a registration for you.

  • Upon receipt of your cancellation, you will automatically be refunded 75% of the registration fee (we retain 25% to cover expenses related to your registration including class supplies and preparation and instructor fees).

  • Please allow 7-10 days for the refund to show up on your billing statement.

    If you have any questions or need assistance, please call our Patron Services Specialist at 479-474-7767.

How to reschedule a class date to another class date within the same program.

  • To reschedule a class, simply open your email confirmation and click “Change/Cancel Appointment” to open a dialog box then click “reschedule” and click on your preferred date/time spot that is available. If you do not have your confirmation email, call our Patron Services Specialist at 479-474-7767 to reschedule for you.

Some programs are offered only once. In such instances, you will need to cancel your registration in order to receive a refund.