Cancellation and Refund Policy
How to Cancel a Registration
Open your Confirmation email, and click the “Cancel Appointment” button.
If you do not have your confirmation email, call our Patron Services Specialist at 479-474-7767 to cancel a registration for you.
Upon receipt of your cancellation, you will automatically be refunded 75% of the registration fee. We retain 25% to cover expenses related to your registration including class supplies and preparation and instructor fees. Please allow 7-10 days for the refund to show up on your billing statement.
If you have any questions or need assistance, please call our Patron Services Specialist
at 479-474-7767.
How to Reschedule a Class Date
Open your Confirmation email and click “Change/Cancel Appointment” to open a dialog box then click “Reschedule” and click on your preferred date/time spot that is available. Some programs are offered only one. In such instances, you will need to cancel your registration in order to receive a refund.
If you do not have your Confirmation email, call our Patron Services Specialist
at 479-474-7767 to reschedule for you.