Cancellation and Refund Policy

How to Cancel a Registration

• Open your confirmation email, and click CANCEL APPOINTMENT.

• If you do not have your confirmation email, call our Patron Services Specialist at 479-474-7767 to cancel a registration for you.

Upon receipt of your cancellation, you will automatically be refunded 75% of the registration fee. We retain 25% to cover expenses related to your registration including class supplies and preparation and instructor fees. Please allow 7-10 days for the refund to show up on your billing statement.

How to Reschedule a Class Date

Some programs are offered only once. In such instances, you will need to cancel your registration in order to receive a refund.

• Open your confirmation email and click CHANGE/CANCEL APPOINTMENT to open a dialog box then click RESCHEDULE and click on your preferred date/time spot that is available.

• If you do not have your confirmation email, call our Patron Services Specialist at 479-474-7767 to reschedule for you.

If you have any questions or need assistance, please call our Patron Services Specialist at 479-474-7767.